Returns & Refund Policy - Discreet.toys

🔄 Returns & Refund Policy

Hassle-Free Returns & Exchanges

At Discreet.toys, your satisfaction is our top priority.

We offer hassle-free returns and secure exchanges to ensure a worry-free shopping experience. Shop with confidence knowing we stand behind every product.

🔄 Returns & Exchange Policy

📦 30-Day Exchange Window

Not completely satisfied? Exchange your item for something else within 30 days of delivery. We want you to find exactly what you're looking for!

🔧 Defective Item Replacement

Received a defective product? We'll replace it free of charge, no questions asked. Your satisfaction is guaranteed.

😊 30-Day Free "No Worry" Returns

If the product isn't what you expected, we offer 30-day free "No Worry" returns. Shop with confidence knowing you can exchange items that don't meet your expectations.

How to Initiate an Exchange or Return:

  • ✓ Contact us at contactus@discreet.toys within 30 days of receiving your order
  • ✓ Provide your order number and reason for exchange or return
  • ✓ Our team will guide you through the simple process
  • ✓ Choose a replacement item of equal or greater value, or receive a refund

💰 Refund Information

💳 Refund Processing

Once we receive your returned item and confirm it meets our return conditions, we'll process your refund promptly.

Processing time: Refunds are typically processed within 5-7 business days of receiving the returned item. The refund will be issued to your original payment method.

⚠️ Important Return Conditions

  • Items must be unused, unopened, and in their original packaging
  • Products must be returned within 30 days of delivery
  • For hygiene reasons, certain items may not be eligible for return once opened
  • Contact our customer service team before returning any items

💬 Customer Service

Have Questions? We're Here to Help!

Our friendly customer service team is ready to assist you with exchanges, returns, or any other questions you may have.

Contact us:
📧 Email: contactus@discreet.toys
📱 Text: 813-602-2480
💬 Or use our instant messenger on the bottom left corner

We're committed to making your return or exchange process as smooth and hassle-free as possible!

Shop with confidence at Discreet.toys
30-day returns • Hassle-free exchanges • Satisfaction guaranteed • Exceptional customer service