📦 Shipping & Returns Policy
Hassle-Free Returns & Discreet Shipping
At Discreet.toys, your satisfaction and privacy are our top priorities.
We offer hassle-free returns, secure exchanges, and discreet shipping to ensure a worry-free shopping experience. Your privacy is protected every step of the way.
🎉 Free Shipping Available!
Orders over $69 or items marked with the HOT label qualify for FREE shipping!
Add just a little more to your cart and enjoy free delivery!
🔄 Returns & Exchange Policy
📦 30-Day Exchange Window
Not completely satisfied? Exchange your item for something else within 30 days of delivery. We want you to find exactly what you're looking for!
🔧 Defective Item Replacement
Received a defective product? We'll replace it free of charge, no questions asked. Your satisfaction is guaranteed.
😊 30-Day Free "No Worry" Returns
If the product isn't what you expected, we offer 30-day free "No Worry" returns. Shop with confidence knowing you can exchange items that don't meet your expectations.
How to Initiate an Exchange:
- ✓ Contact us at contactus@discreet.toys within 30 days of receiving your order
- ✓ Provide your order number and reason for exchange
- ✓ Our team will guide you through the simple exchange process
- ✓ Choose a replacement item of equal or greater value
🚚 Shipping Information
Order Details | Shipping Cost | Delivery Time |
---|---|---|
Orders under $69 | $7.95 | 1 day handling + USPS Priority 3-day delivery |
Orders $69 and over | FREE SHIPPING | 1 day handling + USPS Priority 3-day delivery |
Items with HOT label | FREE SHIPPING | 1 day handling + USPS Priority 3-day delivery |
⚡ 3-Day Express Priority Shipping
Need it fast? We offer USPS Priority 3-day delivery with 1-day handling for quick delivery to your doorstep. Total delivery time: approximately 4 days from order placement.
🤫 Discreet & Private Shipping
📦 Plain Packaging
All orders ship in unmarked, discreet packages with no indication of contents. Your privacy is protected every step of the way.
🏷️ Anonymous Shipping Labels
The shipping label will NOT include "Discreet.toys" or any reference to the contents. No one will know what's inside your package.
USPS Delivery
We primarily ship via USPS Priority Mail for reliable, professional delivery with complete discretion.
💬 Customer Service
Have Questions? We're Here to Help!
Our friendly customer service team is ready to assist you with product selection, order tracking, exchanges, or any other questions.
Contact us:
contactus@discreet.toys
Whether you need help finding your perfect product or have questions about your order, we're here for you every step of the way!
Shop with confidence at Discreet.toys
Fast shipping • Discreet packaging • Hassle-free exchanges • Exceptional customer service